In order to
improve attendance CVA has designed a REMOTE SUPPORT SYSTEM (SAR). It consists
of the mode to remotely connect your computer to computer assistance CVA.
(We will see
what you are viewing). This remote assistance service will assess technical
problems such as configuration variables, chart reading, communication
abnormalities, etc. and repair them remotely thus avoiding cost way to travel
commercial aspect remote assistance system evaluates how the equipment is used,
its frequency, reading scores and stats from your database. In this way we can
quickly remedy the problems identified and advise our vast experience what
corrections are to achieve the expected results of these teams, creating an
attendance of containment against disturbances generated by the incorporation
of new technologies. Any change produces fear and resistance, is the commitment
of CVA accompany these new ventures to our customers.
system works as follows:
1- You must
call the phone 4730-2766 / 3543 to request remote technical assistance.
provided to service number for tracking.
3- It is
essential to connect to the internet PC CVA team to provide remote support.
(Without this condition can not be given technical assistance)
To make the connection
TEAM VIEWER download the program from the following link http://www.teamviewer.com/es/